1.1 — WEB & PORTAL SOLUTIONS

E-Commerce & Online Sales

E-commerce and online sales solutions for German and European businesses — from product catalogues and custom checkout flows to subscription billing and multi-currency multi-market stores. Built for conversion and performance, not just to tick the box of being online.

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1.1.1

Online stores

Custom online stores designed around your product range, customer journey and operational processes — with product management, checkout, payment processing and order management built to your exact requirements. Not a template or a SaaS plugin configuration, but a system you own and control.

  • Product catalogue with categories, variants, attributes and filters
  • Shopping cart with cart persistence and abandoned cart recovery
  • Checkout flow optimised for conversion (minimal steps, guest checkout)
  • Payment integration: Stripe, PayPal, SEPA Direct Debit, Klarna
  • Order management: status, fulfilment, tracking
  • Customer accounts with order history and re-order
  • Discount codes, vouchers and promotional pricing
  • SEO-optimised product and category pages
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1.1.3

Checkout & payment integration

Checkout and payment flows that reduce abandonment and support the payment methods German and EU customers expect — SEPA, Klarna, PayPal, card payment and invoice-based billing. Every payment integration includes proper webhook handling, refund flows and GDPR-compliant receipt data.

  • Multi-step or single-page checkout with progress indicator
  • Guest checkout with optional account creation post-purchase
  • Stripe, PayPal, Mollie, Klarna and SEPA integration
  • Secure card tokenisation (no card data on your server)
  • Order confirmation email with receipt and tracking link
  • Partial payment, deposit and instalment billing options
  • Refund and partial refund processing from admin
  • Failed payment retry and recovery emails
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1.1.4

Order & fulfilment management

Order management systems that connect your online store to your warehouse, fulfilment team and logistics providers — automating the pick-pack-ship process, keeping customers informed and giving your team a single view of all orders across channels.

  • Order status workflow: pending, processing, packed, shipped, delivered
  • Shipping integration: DHL, DPD, UPS, Deutsche Post API
  • Automatic tracking number generation and customer notification
  • Multi-warehouse and fulfilment location support
  • Back-order and pre-order management
  • Return and exchange initiation from customer account
  • Batch order processing and packing list generation
  • ERP integration for order data synchronisation
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1.1.5

Subscription & recurring billing

Subscription commerce and recurring billing for businesses that sell on a subscription model — SaaS products, physical goods subscriptions, membership access and service retainers. Handles billing cycles, upgrades, downgrades, failed payment recovery and subscriber analytics.

  • Monthly, quarterly and annual billing cycle support
  • Plan tier management with feature gating per tier
  • Trial period logic and conversion to paid
  • Upgrade and downgrade with prorated billing
  • Failed payment dunning: retry sequence with customer notification
  • Subscription cancellation with retention offer option
  • Subscriber analytics: churn rate, MRR, lifetime value
  • GDPR-compliant billing data and invoicing for EU VAT
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1.1.6

Multi-currency & multi-market

E-commerce stores serving multiple EU markets with localised pricing, currency, language and tax — ensuring German, Austrian, Swiss and other EU customers see a checkout that works for their market with correct VAT rates, local payment methods and their preferred language.

  • Multi-currency pricing with automatic FX rate updates
  • Market-specific price lists (EUR, CHF, GBP)
  • EU VAT OSS compliance: correct VAT rate per country of delivery
  • Localised checkout: language, currency, payment methods per market
  • Geo-detection with market redirect and manual market switching
  • Multilingual product content management
  • Market-specific shipping rates and delivery zones
  • Cross-border returns and refund policy management
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Also in Web & Portal Solutions

Other areas covered under this service.

Full Overview Overview