1.4 — E-COMMERCE SOLUTIONS

Online Stores

Custom online store development for businesses selling physical or digital products — with product catalogue management, shopping cart, payment integration, order management and inventory control. Built for the German and EU market with GDPR compliance, EU VAT handling and the payment methods European customers expect.

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1.4.1

Product catalogue & variant management

Product catalogue system that handles simple and complex products — with variants (size, colour, material), product attributes, categories, tags, stock levels per variant and SEO fields. Built for the business's specific catalogue structure rather than forced into a generic template.

  • Product creation with title, description, images and SEO fields
  • Variant management: size, colour and custom attribute combinations
  • Per-variant pricing, stock level and SKU
  • Product categorisation with multi-level category tree
  • Product tagging for cross-category discovery
  • Digital product delivery: file attachment on purchase
  • Bundle and kit product types
  • SEO-optimised product URL and meta description
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1.4.2

Shopping cart & checkout

Conversion-optimised shopping cart and checkout flow — minimising the steps from product selection to order confirmation, with guest checkout, address autocomplete, clear shipping cost display and a fast, mobile-friendly experience that reduces cart abandonment.

  • Persistent shopping cart: items saved across sessions
  • Guest checkout without mandatory account creation
  • Address autocomplete and delivery address management
  • Shipping method selection with live rate calculation
  • Order summary with clear cost breakdown before payment
  • Coupon and discount code field
  • Mobile-optimised checkout: minimal steps, large tap targets
  • Cart abandonment recovery email sequence
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1.4.3

Payment gateway integration

Payment gateway integration with the methods German and European customers actually use — Stripe, PayPal, Klarna, SOFORT, SEPA and credit cards. Each payment method configured for the correct EU VAT treatment, with compliant invoice generation and 3DS2 strong customer authentication.

  • Stripe integration: card, Apple Pay, Google Pay
  • PayPal standard and PayPal Express checkout
  • Klarna: buy now pay later for higher AOV
  • SOFORT and Giropay for German bank transfer preference
  • SEPA Direct Debit for recurring purchases
  • EU VAT rate application by delivery country
  • VAT invoice generation with correct German/EU formatting
  • PSD2 3DS2 strong customer authentication compliance
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1.4.4

Order fulfilment management

Order management system for the back-office — receiving orders, updating status, generating pick lists, printing labels, issuing tracking numbers and managing the complete fulfilment workflow from payment confirmation to delivered parcel.

  • Order list with status filter: new, processing, shipped, delivered
  • Order detail view with customer, items and payment information
  • Order status update with customer email notification
  • Shipping label generation via DHL, DPD or UPS integration
  • Tracking number capture and customer notification
  • Partial fulfilment for split shipments
  • Return management: return request, inspection, refund
  • Fulfilment reporting: orders by status, shipping method, carrier
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1.4.5

Inventory tracking & stock alerts

Real-time inventory tracking that reduces stockouts and prevents overselling — tracking stock per SKU and variant, deducting on order, alerting on low stock and optionally hiding out-of-stock products or accepting backorders.

  • Per-SKU stock level tracking with automatic deduction on order
  • Low stock alert at configurable threshold
  • Out-of-stock display: hide product or show out-of-stock badge
  • Backorder option: accept orders for out-of-stock items
  • Stock adjustment: manual correction for physical counts
  • Supplier reorder suggestion at reorder point
  • Stock history: all movements with reason and user
  • Multi-location stock if selling from multiple warehouses
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1.4.6

Customer account & order history

Customer account portal in the store — letting registered customers view their order history, track current orders, manage delivery addresses, download invoices and initiate returns, reducing customer service contact volume.

  • Registration and login with password reset
  • Order history with status and tracking link
  • Invoice download per order (German-compliant PDF)
  • Saved delivery addresses
  • Return request initiation from order history
  • Wishlist and saved items
  • Marketing preference management
  • GDPR data download and account deletion capability
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