B2B E-Commerce

Company account structure for B2B buyers — with a parent company account, multiple buyer users under it, company-level credit terms, shipping addresses and order history. Each buyer user sees their own orders and the company's shared account settings.

• Company account creation with business registration details
• Multiple buyer users per company account
• Role management within company: buyer, approver, admin
• Company-level delivery addresses and billing details
• Shared order history across all company users
• Company account credit limit and payment terms
• Account manager assignment per customer company
• New company registration with admin approval workflow

Customer-specific pricing and catalogue views — where each B2B customer logs in and sees their negotiated prices, not the public list price, and sees only the product range they are authorised to purchase. Enforces contract pricing without manual price quoting.

• Price list assignment per customer or customer group
• Contract pricing: fixed price per SKU per customer
• Volume tier pricing: quantity breaks for each customer
• Customer-specific product catalogue: show/hide products per account
• Net price display on login: no public price confusion
• Price list import from ERP or CSV
• Price expiry dates and automatic reversion to standard price
• Price comparison prevention: prices hidden from non-logged-in users

Bulk order management for B2B buyers who order large quantities — with quick order forms, CSV upload ordering, minimum order quantities, pallet-level pricing and quantity discount tiers that update dynamically as the buyer increases their order.

• Quick order form: SKU and quantity entry for fast ordering
• CSV bulk order upload: import order from spreadsheet
• Minimum order quantity (MOQ) enforcement per SKU
• Quantity discount tiers displayed on product page
• Pallet and case pack quantity alerts
• Order template: save recurring orders as templates
• Reorder from previous order with one click
• Quantity price calculator: show price per unit at each tier

Purchase approval workflows for B2B companies where not every buyer can place orders without authorisation — buyers create a basket which is submitted for approval by an authorised manager before it is placed as an order with the supplier.

• Buyer role: create basket and submit for approval
• Approver role: review submitted baskets and approve or reject
• Approval threshold: approve automatically below configured value
• Multi-level approval for high-value orders
• Email notification to approver on submission
• Buyer notification of approval, rejection or modification request
• Approval deadline and escalation on non-response
• Approval history and order modification audit trail

Invoice payment and credit terms management for B2B customers — allowing approved accounts to order on account and pay by invoice on NET-30 or NET-60 terms, with credit limit management, outstanding invoice visibility and payment recording.

• Invoice payment option at checkout for approved accounts
• Payment terms configuration: NET-30, NET-60, prepayment
• Credit limit per customer: block orders when limit exceeded
• Outstanding invoice dashboard for buyer
• Invoice PDF download with German-compliant format
• Payment recording against invoice by admin
• Overdue invoice alert: remind buyer and block new orders
• Dunning sequence for overdue accounts

Sales rep portal that lets internal account managers place orders on behalf of their B2B customers, view customer order history, adjust pricing and submit quotes — giving sales reps a digital tool to manage their accounts alongside the self-service buyer portal.

• Sales rep login with access to assigned customer accounts
• Place order on behalf of customer with customer confirmation
• View customer order history, pricing and credit status
• Customer-specific price override with approval
• Quote creation and submission to customer for approval
• Customer activity: last login, recent orders, outstanding invoices
• Assign sales rep to customer account
• Sales rep performance reporting: revenue and order volume per rep