1.3 — DASHBOARDS & ANALYTICS

Business Intelligence Dashboards

Business intelligence dashboards that bring together data from multiple sources — CRM, ERP, finance, operations and marketing — into a single view for leadership teams. Built for German and European businesses that need accurate, real-time performance visibility without exporting spreadsheets every week.

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1.3.1

Executive KPI dashboards

Top-level KPI dashboards for C-suite and leadership — showing the metrics that matter most in a single screen, updated in real time or on a scheduled refresh. Built to answer the questions leadership asks every morning without opening multiple systems.

  • Revenue, margin and cost KPIs with period-on-period comparison
  • Traffic light status indicators: on target, at risk, off track
  • Goal vs. actual tracking with progress towards targets
  • Rolling 12-month trend charts for key metrics
  • Cross-department summary: sales, ops, finance, HR in one view
  • Mobile-responsive layout for viewing on any device
  • Data refresh schedule: real-time, hourly or daily
  • Export to PDF for board reporting
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1.3.2

Multi-source data integration

Data integration layer that connects the dashboard to multiple source systems — pulling data from CRM, ERP, databases, cloud APIs and spreadsheets into a unified data model. Eliminates manual data collation and ensures every team looks at the same numbers.

  • API connectors to Salesforce, HubSpot, SAP, Pipedrive and custom CRMs
  • Database direct queries: MySQL, PostgreSQL, MSSQL, BigQuery
  • Google Sheets and Excel file import and live sync
  • REST API data source configuration with auth handling
  • ETL pipeline: extract, transform, load on schedule
  • Data conflict resolution when the same metric appears in multiple sources
  • Incremental sync for large datasets to reduce load
  • Data source health monitoring and failure alerts
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1.3.3

Department performance views

Department-specific dashboard views tailored to the metrics each team cares about — sales performance, operations efficiency, finance health, marketing attribution — with the correct level of detail for the team and role-based access to prevent cross-department data exposure.

  • Role-based dashboard access: each team sees its own view
  • Sales dashboard: pipeline, revenue, activity, conversion
  • Operations dashboard: fulfilment rate, SLA compliance, capacity
  • Finance dashboard: P&L, cashflow, debtors, budget vs. actual
  • Marketing dashboard: leads, CAC, channel performance, ROAS
  • HR dashboard: headcount, turnover, time-to-hire, absence
  • Drill-down from summary to individual record or transaction
  • Department comparison view for multi-site or multi-team businesses
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1.3.4

Custom chart & visualisation

Custom chart types and visualisation components built for the specific data and audience — bar charts, line trends, scatter plots, funnel charts, heatmaps, geo maps and custom KPI tiles — designed with the business's brand and configured for the data it presents.

  • Bar, line, area, pie and donut charts with labelling options
  • Funnel charts for pipeline and conversion stage visualisation
  • Geographic heat maps for regional performance
  • KPI tiles with trend sparkline and RAG status
  • Cohort analysis charts for retention and LTV
  • Scatter plots for correlation analysis
  • Table widget with sorting, filtering and conditional formatting
  • Custom branding: colours, fonts and logo aligned to corporate identity
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1.3.5

Automated reporting & distribution

Scheduled report generation and distribution — exporting dashboard snapshots or summary reports to email, Slack or shared drives on a configured schedule. Leadership receives the weekly numbers automatically without logging into the dashboard.

  • Scheduled report generation: daily, weekly, monthly
  • Email delivery with PDF attachment or inline summary
  • Slack and Teams delivery for team performance updates
  • Report template configuration: which KPIs, which charts, which period
  • Personalised reports: each recipient gets their team view
  • On-demand export: PDF, Excel or CSV from any dashboard
  • Delivery confirmation and open tracking
  • Pause report delivery for holiday periods
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1.3.6

Data access & permissions

Access control that determines which dashboards, metrics and underlying data each user can see — with row-level security for multi-entity businesses where a regional manager should see their region only, not all regions.

  • Role-based dashboard access control
  • Row-level security: regional or entity-based data filtering per user
  • Single Sign-On (SSO) via SAML 2.0 or OIDC
  • Audit log: who viewed what data and when
  • Guest access: share a specific dashboard without full platform access
  • Time-limited share links for external stakeholders
  • Data classification: PII fields masked for non-authorised viewers
  • Access review and certification workflow
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