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1.8 — API & SYSTEM INTEGRATIONS

Custom API Development

Custom REST and GraphQL API development for businesses that need to expose their data and functionality to mobile apps, partner systems or third-party tools — built with authentication, versioning, documentation and rate limiting from the start, not as an afterthought.

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1.8.1

REST API development

Custom REST API design and development following established conventions — resource-oriented URLs, correct HTTP methods, status codes, pagination, filtering and sorting. Built for the use cases of the specific consumers: mobile apps, third-party integrations, partner access and internal microservices.

  • Resource-oriented URL structure: /resources, /resources/{id}
  • Correct HTTP methods: GET, POST, PUT, PATCH, DELETE
  • Consistent response format: envelope, status, data, error
  • Pagination: cursor or offset-based with sensible defaults
  • Filtering and sorting parameters on collection endpoints
  • HTTP status code usage: 200, 201, 204, 400, 401, 403, 404, 422, 500
  • Request validation with descriptive error messages
  • CORS configuration for browser-based clients
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1.8.2

GraphQL API development

GraphQL API development for use cases where clients need flexibility in what data they request — mobile apps that need different data shapes than the web app, or partner systems that query the data in complex, relationship-traversing ways that REST endpoints don't serve well.

  • GraphQL schema design: types, queries, mutations, subscriptions
  • Resolver implementation with efficient data loading
  • N+1 problem prevention with DataLoader batching
  • Query depth and complexity limits to prevent abuse
  • Schema documentation with descriptions on all types and fields
  • Subscription support for real-time data push
  • File upload handling via multipart form
  • GraphQL Playground or GraphiQL explorer endpoint
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1.8.3

API authentication & security

API authentication implementation appropriate to the use case — API keys for server-to-server integrations, OAuth2 with refresh tokens for user-authorised access, JWT for stateless authentication and mTLS for high-security B2B integrations.

  • API key authentication with scope assignment
  • OAuth2 authorisation code flow for user-delegated access
  • JWT generation, validation and refresh token handling
  • HTTPS enforcement on all API endpoints
  • Input validation and injection prevention on all endpoints
  • Sensitive data masking in API responses and logs
  • OWASP API Security Top 10 compliance review
  • Penetration test preparation and remediation
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1.8.4

API versioning & documentation

API versioning strategy and OpenAPI documentation that makes the API easy to consume and maintainable over time — versioned endpoints that allow breaking changes without disrupting existing consumers, and interactive documentation that developers can use to understand and test the API.

  • URL-based versioning: /api/v1, /api/v2
  • Backwards compatibility commitment per minor version
  • Breaking change notification and migration guide
  • OpenAPI 3.0 specification maintained alongside code
  • Swagger UI or Redoc interactive documentation
  • Code examples in multiple languages per endpoint
  • Changelog documenting all API changes per version
  • Deprecation notice and sunset date for retired versions
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1.8.5

Rate limiting & access control

API rate limiting and access control to protect the service from abuse and ensure fair usage — per-client rate limits, plan-based quotas, graceful throttling responses and access control that ensures each API key can only access the data it is authorised for.

  • Per-API-key rate limits: requests per minute and per hour
  • Plan-based quota: different limits per consumer tier
  • 429 response with Retry-After header on limit exceeded
  • Rate limit headers in responses: limit, remaining, reset
  • IP-level rate limiting for unauthenticated endpoints
  • Resource-level access control: key can only access own data
  • Burst allowance: short spikes above average rate permitted
  • Rate limit monitoring and usage analytics per key
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1.8.6

Webhook design & implementation

Outbound webhook system for pushing events to subscriber systems — when something happens in the platform, the relevant consumer is notified immediately without polling. With signed payloads for security, retry logic for reliability and a delivery log for debugging.

  • Event catalogue: defined webhook event types and their payloads
  • Consumer webhook registration with endpoint URL and secret
  • HMAC-SHA256 payload signature for delivery verification
  • Delivery with retry on failure: 3 attempts over 24 hours
  • Dead letter queue for permanently failed deliveries
  • Webhook delivery log: timestamp, response code, payload
  • Manual retry capability from admin dashboard
  • Consumer webhook testing tool: send test event to their endpoint
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Also in API & System Integrations

Other areas covered under this service.

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