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1.7 — WORKFLOW & PROCESS AUTOMATION

Document Automation

Document generation and automation for businesses that produce high volumes of recurring documents — invoices, contracts, proposals, reports, certificates and letters. Automates the creation, routing, signing and filing of business documents, eliminating manual formatting and the errors that come with copy-paste document production.

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1.7.1

Automated document generation

Template-based document generation that produces complete, correctly formatted documents from data — pulling customer details, product specifications, pricing and terms from your systems to fill a document template and produce a final PDF or Word file without manual assembly.

  • Document template creation with variable placeholder fields
  • Data merge from CRM, ERP or form submission
  • Conditional sections: include or exclude clauses based on data
  • Dynamic tables: automatically expand for variable line items
  • Branding: company logo, fonts and layout from master template
  • PDF and Word output format support
  • Batch generation: produce hundreds of documents in one run
  • Preview before finalise and send
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1.7.2

Invoice & contract creation

Automated invoice and contract creation that eliminates manual document production — invoices generated from order data with correct VAT treatment, contracts assembled from approved clause libraries with customer-specific terms, all formatted correctly and ready for dispatch.

  • Invoice generation from order or timesheet data
  • German-compliant invoice format: required fields and numbering
  • EU VAT handling: correct rate per customer country
  • Recurring invoice generation for subscription billing
  • Contract assembly from approved clause library
  • Customer-specific terms substitution in contract template
  • Contract version management and comparison
  • Invoice and contract numbering sequence management
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1.7.3

PDF report generation

Automated PDF report generation for business reports, client reports, compliance summaries and operational summaries — produced from live data on demand or on a schedule, formatted to the company's standard and delivered to the right recipients automatically.

  • Report template with charts, tables and narrative sections
  • Data-driven charts embedded in PDF output
  • Dynamic table population from database query or API
  • Scheduled generation: daily, weekly, monthly
  • Personalised reports: each recipient receives their own data
  • On-demand report generation from user action
  • Report branding: consistent layout across all report types
  • Historical report archive with version per period
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1.7.4

Document routing & approval

Automated document routing for review and approval — contracts sent to legal, invoices to finance, proposals to the sales manager — with the right person notified, their feedback tracked and the document status visible to all stakeholders throughout the review process.

  • Document routing rule: send to reviewer based on type and value
  • Reviewer notification with document and review deadline
  • Inline comment and annotation on document
  • Approval, return-for-revision or rejection actions
  • Revision tracking with change comparison
  • Multi-party review with individual sign-offs
  • Routing escalation on non-response within deadline
  • Final approved document version locked and archived
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1.7.5

Template-based document assembly

Template library management for the business's document portfolio — creating, updating and maintaining master templates with approved wording, correct branding and current legal clauses, so every document produced from the template is consistent and compliant.

  • Template library with category organisation
  • Template editor with variable field insertion
  • Conditional block logic in template
  • Template version control and approval before publishing
  • Role-based template access: who can use which template
  • Template usage analytics: which templates produce most documents
  • Template expiry: flag templates needing legal or brand review
  • Template clone and customise for new document type
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1.7.6

Digital signature integration

Digital signature workflow integration for contracts, agreements and other legally binding documents — routing documents to signatories in the correct order, collecting legally valid electronic signatures and returning the executed document to both parties automatically.

  • DocuSign, Adobe Sign or EU-compliant eSign integration
  • Signatory definition and signing order
  • Email invitation with signing link
  • Identity verification at signing step (email, SMS OTP)
  • Audit trail of signing: IP, time and device per signature
  • Completion notification with signed document delivered
  • Declining to sign with reason capture
  • Signature reminder at configurable interval before deadline
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Also in Workflow & Process Automation

Other areas covered under this service.

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