Workflow Automation
Workflow automation for German and European businesses — replacing manual multi-step processes with automated sequences that trigger, route, escalate and complete tasks without human hand-holding. Built on n8n, custom code or native integrations depending on what the process requires.
n8n workflow development
Building production-grade automation workflows on self-hosted n8n — the open-source automation platform that keeps your data on your own infrastructure. Ideal for connecting internal systems, processing data pipelines and automating repetitive multi-step tasks without monthly per-task SaaS fees.
- Self-hosted n8n installation on your own server or EU cloud
- Complex multi-step workflow design and build
- Error handling, retry logic and dead-letter queue setup
- Credential and secret management within n8n
- Custom JavaScript nodes for business logic not covered by connectors
- Workflow versioning and documentation
- Monitoring and alerting on workflow failures
- Migration from Zapier or Make to self-hosted n8n
Zapier & Make integrations
Building and optimising workflows on Zapier and Make (Integromat) for businesses that prefer managed SaaS automation platforms. Particularly useful for connecting popular business tools without custom development — CRM to email, form to spreadsheet, ecommerce to fulfilment.
- Multi-step Zap and Make scenario design
- Conditional routing, filters and formatters
- Error paths and failure notification setup
- Custom webhook triggers and HTTP actions
- Data transformation between incompatible formats
- Task volume analysis and platform cost optimisation
- Migration from one automation platform to another
- Documentation of all active workflows for handover
Approval & routing workflows
Custom multi-step approval workflows that route requests, documents and decisions through the right people in the right order — with deadline enforcement, escalation on non-response and full audit trail. Replaces email chains and ad hoc approval processes with a governed, traceable system.
- Multi-stage approval with sequential or parallel routing
- Role-based routing: approver selected by value, department or rule
- Deadline enforcement with automatic escalation
- Delegate and substitute approver handling
- Email and in-app notification at each stage
- Full audit trail: who approved, when and what they saw
- Rejection with reason capture and re-submission flow
- Real-time status visibility for requester and managers
CRM & sales automation
Automating the repetitive parts of the sales process — lead capture and enrichment, CRM record creation, follow-up sequence triggering, deal stage updates and activity logging — so sales teams spend their time selling, not managing data.
- Automatic lead creation from web forms, emails and live chat
- Lead enrichment with company data, LinkedIn and firmographics
- Automatic deal creation and stage assignment
- Follow-up sequence triggering based on lead activity
- Task creation for sales rep on new high-value leads
- CRM field update from email and calendar activity
- Quote and proposal generation triggered by deal stage
- Win/loss reporting automation and pipeline health alerts
Scheduled data processing
Automated batch jobs that run on a schedule to process, transform and distribute data — nightly reports, daily data syncs, weekly summaries and monthly exports. Replaces manual "every Monday morning" tasks with reliable, logged automation that runs whether or not anyone remembers.
- Cron-based scheduling with timezone awareness
- Bulk data transformation and cleaning
- Scheduled report generation and email distribution
- Nightly database synchronisation between systems
- Archive and purge jobs for data retention compliance
- Alerting on job failure with root cause context
- Run history log with input/output record for audit
- Manual trigger option for ad hoc re-runs
Event-triggered automation
Automation that fires in real time in response to specific events — a new form submission, a status change in the CRM, a payment received, a support ticket opened, a document uploaded. Event-driven workflows react in milliseconds rather than waiting for the next scheduled batch run.
- Webhook endpoint design and security (secret validation, replay prevention)
- Event routing: one event triggering multiple downstream automations
- Conditional logic: different outcomes based on event payload values
- Idempotency handling to prevent duplicate processing
- Event queue and retry mechanism for reliability
- Dead letter queue for failed events with alert and replay
- Event schema documentation and versioning
- Cross-system event fan-out (one event, many systems notified)