2.2 — DELIVERY PROCESS

Requirements, Scope & Quote

Defining exactly what will be built, what it will cost and how long it will take — in writing, before development begins. A clear, agreed scope is the foundation of a project that delivers on expectations without surprise costs or missed features.

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2.2.1

Requirements Gathering

Structured sessions to capture every feature, user type, data need and business rule the system must handle. We work with your team to document requirements methodically — not from memory, but through structured interviews, process walkthroughs and scenario mapping. Requirements gathered this way are complete enough to build from, not just a wish list.

  • User role and persona mapping
  • Feature and functionality documentation per role
  • Data requirements and data model mapping
  • Business rules and conditional logic
  • Integration requirements with existing systems
  • Non-functional requirements (performance, security, availability)
  • Edge cases and exception scenarios
  • Regulatory and compliance requirements
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2.2.2

Requirements Finalisation

Reviewing the documented requirements with your team, resolving ambiguities, filling gaps and formally signing off on the requirements document. This sign-off protects both parties — it creates a shared understanding of exactly what will be built and forms the foundation of the project scope.

  • Requirements document review session
  • Ambiguity and gap resolution
  • Priority ranking of features and modules
  • Requirements document revision
  • Stakeholder sign-off on final requirements
  • Version-controlled requirements document
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2.2.3

Project Scope Definition

A clear, written definition of what is included in the project, what is explicitly excluded, and where the boundaries of the engagement sit. A well-defined scope prevents scope creep, protects your budget and ensures both parties have the same expectation of what will be delivered.

  • In-scope features and functionality listed explicitly
  • Out-of-scope items explicitly documented
  • System boundaries and integration points defined
  • Technology choices documented
  • Assumptions documented and agreed
  • Signed scope document from both parties
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2.2.4

Module & Deliverables Breakdown

Breaking the agreed scope into distinct modules, features and deliverables — so progress can be tracked, milestones can be agreed and each part of the project can be independently reviewed and approved before the next begins.

  • Project broken into logical modules
  • Each module defined with features and deliverables
  • Dependencies between modules mapped
  • Priority and sequencing agreed
  • Acceptance criteria defined per module
  • Basis for milestone-based payment structure
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2.2.5

Timeline & Milestone Planning

A realistic project timeline with clear milestones, delivery checkpoints and review dates agreed upfront — reflecting actual development time, not optimistic estimates. We plan with buffers for reviews and revisions, not just development time.

  • Module-by-module timeline estimate
  • Milestone dates agreed in writing
  • Client review and approval periods built in
  • Dependencies and critical path identified
  • Risk factors and timeline buffers noted
  • Project start date and key dates agreed
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2.2.6

Cost Estimation & Quote

A detailed, transparent quote broken down by module or development phase — with no hidden items and no vague estimates. Each line item is traceable to the scope. Changes after scope sign-off are handled through a formal change request process, not absorbed silently into the project cost.

  • Cost broken down by module or phase
  • No hidden fees or vague line items
  • Payment milestone structure agreed
  • Change request process documented
  • Quote valid for an agreed period
  • Formal quote document for business records
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